Return policy

1. Return conditions:

· Thai Tea School will accept returns for the following cases:

- The product has not been used, has not been damaged by use, or dirty due to transportation.

- Not a pre-order item, promotional item or discount item.

- The product is damaged due to the manufacturer's process.

- Goods must be accompanied by the original purchase receipt and delivery note.

- The product is not the same as what you hear, see and see on the website or from the consultant.

· If your product is not in the above categories, we have the right to refuse your return request.

2. Return time:

- Fixed return time within 05 days for customers in the central area of Da Lat - Ho Chi Minh - Da Nang - Hanoi.

As for Customers in other provinces, the return period is extended to 10 days from the date the Company receives the defective product.

3. Return method:

- Customers contact to return goods via hotline: 0909139944 or email [email protected]

- After confirmation by our staff, Customers send the product to the Company or bring the product directly to the address:

CÔNG TY TNHH SỨC KHOẺ CAO NGUYÊN
Địa chỉ: Số 57 Nguyễn Văn Trỗi, Phường 2, Thành phố Bảo Lộc, Tỉnh Lâm Đồng

Holine:  0909139944

4. Return costs:

- Thai Tea School will bear all return costs if the goods are defective.

 5. Refund:
 - For customers paying via bank transfer: The refund will be transferred to the customer's bank account.

 - For customers paying in cash, the Company will refund cash or customers provide a bank account number, Truong Thai Tea will transfer the money to your account number.